In general, your personal information will be used to improve the features and services we offer, support our own marketing and promotion campaigns, and to keep you informed with information relevant to your interests and property search.
The information we collect
When you visit our website, we collect information that helps us understand how people use our site so that we can continue to make it more useful and valuable over time. No information we collect in this way is directly or indirectly traceable back to a specific person. In addition to gathering basic usage information, we also collect information that helps us monitor network traffic and enables us to identify unauthorised or unusual activity on the site.
The specific information we collect includes:
Name of the domain and host from which you access the internet
Internet protocol address of the host server you are using
Name and version of your web browser
Date and time you access our website
Internet address of the site from which you linked to us, where applicable
Any information you provide to Smart Xcape over this website is maintained and accessible only by Smart Xcape. We will not sell any information we collect nor will we share it with third party organisations, unless required by applicable law or valid legal process.
By submitting your information on the form provided, you agree that Smart Xcape S.L. may use the information provided by you to send you articles of interest, promotions or information about third parties which we feel may be of interest. You may change your mind at any time and will be given the option to unsubscribe or opt-out of future direct-mail correspondence.
Contact details will be given when using any contact forms or will be available on our website to attend to your request and to subscribe you to our newsletters. If you wish to unsubscribe from our newsletters or do not wish to be contacted by us in the future, please email us at firstname.lastname@example.org.
Comments on blogs
On our Blogs pages we offer you the chance to make comments about what we have written and publish. Contact details included in the form you use for making comments, will be used only for attending to your comment, should the case arise and will not be stored in any other way.
All personal data which is contained in emails received via any email address you use to contact us will be used solely to contact you and to send you any information which you have requested or that we think may be of use to you, and to subscribe or unsubscribe you to our newsletters. To unsubscribe please email us at email@example.com.
Cookies and tracking
Like most websites, we use "cookies" to enable us to personalise your visits to this website, simplify the signing-in procedure (if applicable), keep track of your preferences and to track the usage of our website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies but please note that this may cause you problems when trying to use our and other websites.
Like all websites, our servers automatically record log files containing information about the volume and characteristics of our website traffic, for example an IP address, numbers of pages viewed, length of time spent on site etc. We may use log files to build pictures of how our site is used that help us to monitor and improve the service we offer you, the client. We cannot identify you from your log files.
Storage and or transfer of personal information
We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission and will prevent unauthorised access to it. Your personal information is kept in a secure file which is password protected and will never be passed to a third party unless you tell us to do so, either in writing or via telephone. Any information we collect or record is restricted to our offices and only employees who need the information to perform a specific job, are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. You can update the personal information that you give us at any time by calling our offices or by sending an email to firstname.lastname@example.org. We will retain your personal information for a reasonable period or until you request that we remove your details from our files.
Personal information collected
When you visit, register or use the services on this site, you may be asked to provide certain information about yourself, including your name, your contact details (email, phone and address) and your requirements. We may also collect information about how you use this site including your searches, the properties and pages you look at, the advertisers or affiliates you contact and the contents of the emails you send to them. We may also collect information from any correspondence that you have with us. Some of the forms where you might enter personal information on our website have a tick box option to enable you to specify your consent (or otherwise) to our use of your information.
How we use your information
Your information will enable us to provide you with access to all parts of this website and to supply the services and features that you have requested. We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this website or our services. Where you have consented. If you change your mind about being contacted by us in the future, please email us at email@example.com.
Protecting your information?
At Smart Xcape, we know that the way in which we use and store your information is very important to you, and we appreciate your trust in us to do that responsibly and carefully.
We are committed to ensuring that your information is secure and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and protect the information we collect online.
Property details displayed on our website
If you are the owner of a property being displayed for sale or for rent on our website, this is because you have signed a vendor/agent agreement form or the agent you have chosen to use for the sale or the letting of your property is a member of the same multi listing service that we are, therefore enabling us to display the details of your property on our website and thereby place the information about your property fully in the public domain. If this is the case we hold no personal information about you or the property you have placed for sale with the other agent and accept no responsibility for any errors shown. You can always contact us by phone or email to clarify this matter.
Links to other websites
We would like to inform you that you may exercise your right to modify, access, remove and cancel the use of your personal data by email to firstname.lastname@example.org or or by writing to us at: Smart Xcape S.L., Muelle Ribera Casa E 9 Puerto Banús, 29660 Marbella
Please also see our detailed company information and Terms & Conditions .
Changes to the policy
We may change this policy from time to time as we add new services, features or in response to changes in the law or our commercial arrangements. We will not inform our clients or users of this website of any such changes other than the above wording will be adjusted.